How to Check My Capfin Loan Balance

If you’ve taken a Capfin loan and are now scratching your head about how to check your balance, you’re in the right place.

I know it can feel a bit daunting, especially if you’re not too familiar with online banking or USSD codes.

But don’t worry, I’ve gone through the ropes and I’m here to guide you through it, step by simple step.

I’ll show you how to quickly find out what you owe, using both the Capfin website and a handy USSD code, right from your phone.

Let’s get that balance checked and give you one less thing to wonder about.

Step-By-Step Guide On How to Check My Capfin Loan Balance

Here’s how to do it:

1. Accessing Capfin’s Website: Begin by visiting Capfin’s official website. This is the first and most crucial step to gain access to your loan information.

2. Logging In: On the Capfin homepage, you’ll find a “Login” option, usually located at the top right corner. Clicking this will lead you to the login page.

Entering Login Details: You’ll need to enter your South African ID number and your personal passcode in the fields provided.

These credentials are essential for verifying your identity and securing your account.

3. One-Time Pin (OTP): Upon entering your details, you will receive an OTP on your registered mobile number. This is an additional security measure. Enter the received OTP on the website to proceed.

4. Viewing Your Balance: Once logged in successfully, your loan balance, along with other pertinent details, will be displayed on your dashboard.

This is where you can see the current status of your loan, including the outstanding balance and any other relevant information.

5. USSD Option: If you prefer not to use the online method, there’s an alternative USSD option.

Simply dial *134*6454# from your phone, and follow the prompts to receive your loan balance information.

6. Registration: For new users who haven’t registered on the Capfin website yet, there’s an option to register by providing some basic information such as your name, surname, ID number, cellphone number, and email address.

Following the registration, you can log in to view your balance.


This guide aims to simplify the process, making it accessible for everyone, regardless of their technical know-how.

Always ensure that your personal and login information is kept secure to prevent unauthorized access to your account​​​​​​.

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